Jennis Lodge
Guest House

Terms and Conditions for Jennis Lodge Guest House:


Thank you for choosing to book with Jennis Lodge Guest House. We look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

1:Prices:

The price includes accommodation plus breakfast.

 

2:Payment:

For all bookings we require card details or a cash deposit. The balance is due on departure. We accept the following forms of payment: cash, debit cards, credit cards.

CREDIT CARD PAYMENTS INCUR A 3.0% SURCHARGE.


3:Deposits.

For bookings of five nights or less we require payment of one night. For longer stays we require a payment of £100.00 per room.


4:Cancellation and Insurance:

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. We do urge you to take out travel insurance at the time of booking.

5:Non-availability:

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

6:Arrival:

Check-in times are from 2:00pm to 9:00pm. If you want to check in before 2:00pm or after 9:00pm, please give us a call to see if this is acceptable.


7:Departure:

Please be ready to leave your accommodation by 10.00AM on the day of departure, unless otherwise arranged. Your any extras services taken during your stay is payable on departure.

8:Damages ,Breakages an Key lost:

Please take care with our accommodation. You are responsible and liable for any breakages or damage that is caused while you occupy the room including any accidents that may occur. If any damage is caused you are responsible up to the full cost of replacement or repair. The costs will be taken from the credit card used to secure the booking or pay for the stay. This also applies to anything that goes missing from your room during your stay. One key lost will incur a £25 charge for a replacement.

9:Liability:

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves whilst acting in the course of employment.

10:Parking:

Free parking is available at the front of the building on the road. It is at your own risk.


11:Internet Access:

We provide free wireless and wired internet access throughout the building.


12:No Smoking:

All public areas and guest bedrooms are non smoking. Should we suspect you have been smoking in your room, a charge of £50.00 will be made to your credit card to cover the extra cleaning of furnishings and fabrics.

13:Pets:*

Dogs are permitted by prior arrangement. You must contact us by telephone for availability.

A £10.00 per room per stay charge is applicable.

Please refer to our dog policy, available from the Home and Tariff pages on our website. www.jennis-lodge.co.uk


14:Group Bookings:

We reserve the right to refuse any group, same sex booking if found to be involved with "Stag" or "Hen party's.